.workspace-nav{display:flex;gap:6px;border-bottom:1px solid var(--line);padding:12px 5vw;overflow:auto;background:#12141d}.workspace-nav a{white-space:nowrap;text-decoration:none;color:var(--muted);font-size:12px;padding:9px 14px;border-radius:6px}.workspace-nav a[aria-current=page]{background:#bb9cff18;color:var(--purple)}.workspace-nav a:hover{color:var(--text)}.ops-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:24px;align-items:start}.ops-grid>.panel{min-width:0;overflow-wrap:anywhere}.ops-block{margin:24px 0}.ops-form{margin-top:25px}.ops-form .primary{width:auto;margin-top:10px}.ops-form textarea{width:100%;display:block;resize:vertical;min-height:110px;margin-top:7px;padding:12px 14px;border:1px solid #3b3d51;border-radius:7px;background:#11131d;color:var(--text);font:inherit;line-height:1.6}.ops-form .check{display:flex;align-items:center;gap:12px;margin-top:20px}.ops-form input[type=checkbox]{width:18px;height:18px;min-height:18px;margin:0;accent-color:var(--purple)}.ticket-link{display:flex;justify-content:space-between;gap:20px;text-decoration:none;padding:20px 0;border-bottom:1px solid var(--line)}.ticket-link:hover{color:var(--purple)}.ticket-link strong{font-size:14px}.ticket-link small,.message small{display:block;color:var(--muted);font-size:11px;margin-top:7px}.playbook{padding-left:22px;color:var(--muted)}.playbook li{margin-bottom:16px;padding-left:6px}.panel details{margin:20px 0}.panel summary{cursor:pointer;color:var(--purple);font-weight:550;min-height:32px}.panel details p{margin-top:12px;color:var(--muted)}.message{border:1px solid var(--line);border-radius:12px;padding:20px;margin:14px 0}.message.staff{background:#bb9cff0a;border-color:#5a496d}.message p,.owner-note{white-space:pre-wrap;overflow-wrap:anywhere;margin:15px 0 0}.owner-note{padding:20px;border:1px solid var(--line);border-radius:9px;background:#11131d}.message strong{font-size:12px}.phone-action{display:inline-block;color:var(--mint);padding:12px 0}.setup-review{font-size:13px}.setup-review dt{color:var(--muted);margin-top:15px}.setup-review dd{margin:4px 0;white-space:pre-wrap;overflow-wrap:anywhere}.record-id{overflow-wrap:anywhere;font-size:11px}@media(max-width:760px){.ops-grid{grid-template-columns:1fr}.workspace-nav{padding:10px 14px}.workspace-nav a{padding:9px 11px}.ticket-link{flex-wrap:wrap}.ops-form .primary{width:100%}}